Privacy Policy
Last updated: 3rd of December 2025
Thank you for visiting Tallow Cosmetics and for your interest in our products. We respect your privacy and handle personal information in line with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).
Contents
- Who We Are
- What Information We Collect
- How We Collect Information
- Why We Collect Your Information
- Cookies & Tracking
- Third-Party Services
- Data Security
- Data Retention
- Your Rights
- Links to Other Websites
- Updates to This Policy
- Contact Us
1. Who We Are
Tallow Cosmetics is an Australian brand based in Malanda, Queensland, Australia.
Email: info@tallow.com.au
Website: https://tallow.com.au/
If you have questions about how we handle personal information, please contact us using the details above.
2. What Information We Collect
- Identity and contact details (name, email, phone, delivery and billing addresses)
- Order, payment, and transaction details
- Account or login details (if you create an account)
- Communications you send us (support requests, inquiries, feedback)
- Website usage data and technical data (IP address, device, browser, pages viewed)
- Marketing preferences and newsletter subscription status
3. How We Collect Information
We collect information when you:
- Browse or use our website
- Create an account or place an order
- Subscribe to our newsletter or marketing
- Contact us via email, phone, forms, or social media
We also use cookies, pixels, and similar technologies to improve your experience and analyse website performance.
4. Why We Collect Your Information
- To process, fulfil, and deliver your orders
- To manage your account and process payments securely
- To communicate about purchases, support, or inquiries
- To send updates and promotions (with your consent)
- To improve our products, services, and website
- To comply with legal and regulatory obligations (e.g., tax and accounting)
5. Cookies & Tracking
Our site uses cookies to ensure core functionality, enhance performance, and personalise content. Essential cookies enable basic operations (e.g., cart, checkout). Analytics/marketing cookies help us understand usage and show relevant content.
You can control cookies via your browser settings. Disabling certain cookies may affect site functionality.
6. Third-Party Services
We use trusted providers to operate our website and services. These may process data on our behalf, including:
- WooCommerce – eCommerce functionality
- Google Analytics – site performance and usage analytics
- Meta Pixel – advertising and retargeting
- Klaviyo – marketing and email automation
- Payment processors – secure online payments
Some providers may store data outside Australia. Where that occurs, we take reasonable steps to ensure appropriate safeguards are in place.
7. Data Security
We take reasonable steps to protect personal information against misuse, interference, loss, and unauthorised access, modification, or disclosure. Our website uses SSL encryption for secure transmission.
8. Data Retention
We keep personal information only for as long as needed for the purposes described in this policy or as required by law. When no longer needed, we securely delete or de-identify it.
9. Your Rights
Subject to applicable law, you may request to:
- Access the personal information we hold about you
- Correct inaccurate or incomplete information
- Opt out of marketing communications at any time
- Request deletion or restriction of processing where legally permitted
- Lodge a privacy complaint
To exercise your rights, contact us at info@tallow.com.au.
10. Links to Other Websites
Our website may contain links to external sites. We are not responsible for their privacy practices or content. Please review the privacy policies of any third-party sites you visit.
11. Updates to This Policy
We may update this Privacy Policy to reflect changes to our practices or legal requirements. The latest version will always be available on this page.
12. Contact Us
If you have questions or concerns about privacy, please contact:
Tallow Cosmetics
Malanda, Queensland, Australia
Email: info@tallow.com.au
Website: https://tallow.com.au/
