Last updated: 18 October 2025
Welcome to Tallow Cosmetic! These Terms and Conditions outline the rules and regulations for the use of our website https://tallow.com.au and any purchase of our products or services.
By accessing this website or placing an order, you agree to be bound by these terms. Please read them carefully before using our site.
Contents
- About Us
- Use of the Website
- Products and Availability
- Orders and Payments
- Shipping and Delivery
- Returns and Refunds
- Pricing and Promotions
- Limitation of Liability
- Intellectual Property
- Privacy
- Changes to Terms
- Contact Us
1. About Us
Tallow Cosmetic is an Australian brand based in Malanda, Queensland, Australia, dedicated to providing quality products with care and sustainability.
Email: info@tallow.com.au
Website: https://tallow.com.au
2. Use of the Website
You may use our website for lawful purposes only. You agree not to use the site in any way that may cause damage, impairment, or affect other users’ access. You must not use our website for fraudulent or malicious activity or to transmit harmful code or spam.
3. Products and Availability
We make every effort to display accurate product information, descriptions, and images. However, colours, packaging, or availability may vary. All products are subject to availability and may be withdrawn at any time.
4. Orders and Payments
By placing an order, you agree that all details provided are accurate and complete. Orders are accepted at our discretion and confirmed via email once payment has been received.
Payments are processed securely via our third-party payment providers. We do not store your payment details on our servers.
5. Shipping and Delivery
We deliver across Australia. Shipping costs and estimated delivery times are displayed at checkout. While we aim to deliver within the indicated timeframe, delays may occur due to circumstances beyond our control.
Risk of loss or damage passes to you once the order has been delivered to your specified address.
6. Returns and Refunds
If you receive a defective or incorrect item, please contact us within 14 days of delivery. We may request proof of purchase or photographs of the product before authorising a replacement or refund.
Change-of-mind returns may be accepted at our discretion and must be unused, unopened, and in original packaging. Shipping costs are non-refundable unless otherwise required by Australian Consumer Law.
7. Pricing and Promotions
All prices are displayed in Australian Dollars (AUD) and include GST unless stated otherwise. We reserve the right to change prices or discontinue promotions at any time without notice.
8. Limitation of Liability
To the maximum extent permitted by law, Tallow Cosmetic shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.
Nothing in these terms limits your rights under the Australian Consumer Law.
9. Intellectual Property
All content on this website—including images, text, graphics, and trademarks—is the property of Tallow Cosmetic or its licensors. You may not reproduce, distribute, or modify any content without prior written consent.
10. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect and handle your information.
11. Changes to Terms
We may update these Terms and Conditions from time to time. The updated version will take effect immediately upon publication on this page. Please review this page regularly for changes.
12. Contact Us
If you have any questions about these Terms and Conditions, please contact us:
Tallow Cosmetic
Malanda, Queensland, Australia
Email: info@tallow.com.au
Website: https://tallow.com.au
